eSky Wallet: what is it and what benefits does it have?

eSky Wallet: what is it and what benefits does it have?

What is eSky Wallet?

eSky Wallet is a new solution that was created as an answer to the needs reported by our customers. Thanks to it, our passengers, who apply for a refund for the unused flight ticket, may obtain the funds faster, as a top-up to the digital wallet. Thanks to eSky Wallet, you can collect funds for the next travels and use them at eSky for 24 months since the top-up. All the cash collected on eSky Wallet can be used to book airline tickets as well as to organize travel by booking Flight+Hotel package. 

eSky Wallet – benefits for the passenger

What benefits can a passenger, get when choosing eSky Wallet? First of all, you will receive a faster refund for a flight ticket that was unused because of its cancellation by the airline. It means that the collected funds, right after making a decision by the passenger, are available in the individual digital wallet. Also, as a part of the eSky Wallet, the passenger may receive additional cash benefits - refund for the purchased additional services (except insurance and AirHelp+ service) and a bonus of 20 EUR. 

The collected amount can be used to buy any flight ticket or to book an attractive Fligh+Hotel package at eSky for the next 24 months since receiving the confirmation of top-up. Thanks to this, planning of the travel is flexible, safe and gives plenty of possibilities of choosing the most suitable option, and the eSky Wallet funds can be even used to plan the next year’s holidays!

What if the funds collected on eSky Wallet, received as a refund for the unused booking, are not used within 24 months? After the 24 month time period, the passenger may for one extra month apply to have the refund sent to the bank account in the amount originally granted by the airline (without the equivalent of additional service and bonus of 20 EUR).

What do eSky customers get?

  • Faster refund to the digital wallet.

  • Possibility of using collected funds to buy any flight ticket or Flight+Hotel package at eSky.

  • Possibility of using collected funds for 24 months since the eSky Wallet top-up.

  • Possibility of multiple uses of the collected funds granted by the airline.

  • Possibility of getting a refund for unused funds granted by the airline fo the unused booking after 24 months. 

How can I use eSky Wallet?

How to use eSky Wallet currently? eSky customers receive the option to use this option via e-mail. After confirming, the individual digital eSky Wallet is topped-up with the particular amount. The top-ups can be used to buy flight tickets and book Fligh+Hotel packages for 24 months since the date of the top-up confirmation.

Want to learn more about eSky Wallet? Check the Terms and Conditions!


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