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Flybe

Flybe was an Exeter-based British airline flying 8 million passengers a year between more than 80 airports in Europe. It operated more UK domestic flights than any other airline. It was named ‘Best Short-Haul Airline’ at the 2016 Business Travel Awards as well as ‘The most punctual UK-based airline’ in the 2018 On-Time Performance Service Awards.

Baggage

All passengers were allowed to carry one standard cabin bag measuring no more than 55cm x 35cm x 20cm as well as one small personal item to fit under the seat in front of them. It was suggested that travelers measure their cabin bags before arriving at the airport to meet baggage policy requirements, otherwise it could be transferred to the hold and a charge levied. Get More customers could also bring a piece of hold baggage weighing no more than 23kg. With All In there were two items of hold baggage, each weighing up to 23kg.

Booking classes

Flybe offered economy class seats only. The airline allocates its customers seats, but for an additional charge it offers the option to choose a preferred seat. Passengers flying on Get More tickets could pre-book standard seating for free, while All In customers could also book extra-legroom seats and get complimentary refreshments on board as well as executive lounge access and fast track boarding. The airline also made it possible to book an extra seat next to the passenger who may require it due to medical reasons. This could be arranged by phone after the reservation was made.

Online check-in

Online check-in was not available for all departure airports. It is necessary to visit the suitable section on the website for more information. Online check-in opened 36 hours and closed 1 hour before scheduled departure time. The boarding pass could be printed in either colour or black and white. When checking-in using the mobile application, it would be automatically stored on the mobile device.

Fleet

The carrier had a fleet of as many as 76 aircraft, including the following: Bombardier Dash 8 Q400, Embraer 175, and Embraer 195.

Exeter Airport

Exeter airport offers travellers places to shop, eat, drink and relax. Those flying on business can use a conference room. Baby changing facilities are available in rooms adjacent to the toilets. Passengers who require special assistance could contact Flybe by email or phone at least 48 hours before departure to request it. There are several options for reaching Exeter airport - the nearest rail station is within 5 miles from the airport and buses as well as coaches run from and to Exeter airport. It also has an authorised taxi service. The airport offers long and short stay parking options.

Refreshments

All In customers received one complimentary deli item and one beverage. Other passengers could purchase refreshments served by the in-flight café. The menu featured a variety of breakfast options, pastries, sandwiches, soups, light bites, savory snacks, and a variety of hot, cold and alcoholic drinks.

Additional services

The airline Flybe offered passengers participation in the loyalty program Rewards4all. Onboard, the carrier offered Flight Time Magazine.